Rich Archbold6 things I learned the hard way leading business systemsWhen I was starting out in Business Systems, I could find very little writing on the web to help me understand what I was getting myself in…15 min read·Feb 13, 2023----
Rich Archboldmy engineering standardsSoftware can never be perfect, it can only ever be “good enough” … beyond a certain size and rate of change — it’s always going to contain…2 min read·Sep 18, 2019----
Rich ArchboldWant to be happier and more successful? Write about yourself every week.For a bunch of reasons, I believe there’s something very powerful about going through the process of writing your thoughts down on paper…7 min read·Mar 31, 2019----
Rich ArchboldHow to Ship LoveWhile working at Facebook (about 5.5 years ago), I was taught that when we build valuable, easy to use products with a high degree of…2 min read·May 22, 2018----
Rich ArchboldRun Less SoftwareAbout 3 and a half years ago, not too long after I joined Intercom as the Director of Ops, I organized an off-site for the infrastructure…1 min read·Mar 30, 2018----
Rich Archbold5 things I learned the hard way as a manager of managersWhen you go from being a manager of individual contributors to being a manager of managers, you are again going “once forth unto the…8 min read·Jan 19, 2018--4--4
Rich ArchboldSeek First to UnderstandA phrase that I find myself using more and more in 1:1’s is this …2 min read·Jan 14, 2018----
Rich ArchboldThe Managers WayHow do you teach people to be great managers? How do you teach people to teach other managers? One way I’m trying to do it is codify my…3 min read·Jan 11, 2018--1--1
Rich ArchboldThe Continuous Flow of Weekly PlanningStrategy and planning are the heart of great leadership and management.9 min read·Jan 7, 2018----